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1st Class Garden Service – Terms & Conditions

Terms and Conditions for 1st Class Garden Maintenance

(Hire the Best Gardeners. Call us now on: 07940 797 407 0r 0203 489 2112)
1st class service -terms_and_conditions

Terms & Conditions

  • 1st Class Garden Services is committed to providing the best possible garden maintenance experience for our customers however please note the following points.
  • We endeavour to attend the grounds on set days however due to unforeseen circumstances cannot guarantee a specific visit time. If there are times that we must not visit, please inform us early.
  • If access through or from a neighbouring property is required to carry out specific tasks, permission must be sought from the property owner or tenant before commencement of work.
  • Our staff cannot engage in any work that requires them to climb higher than the ladders they carry on board their vehicles will allow them to. Any high work will need to be assessed and priced.
  • Very poor weather conditions may sometimes result in delayed or missed visits.
  • Any changes to the agreed work need to be discussed and a new price agreed before commencement of extra or changed specifications.
  • Any gardening work completed must be inspected immediately and certified by the client within one (1) day. If we do not hear from the client within this 1 day after completion, we automatically conclude that the work has been satisfactorily completed. We cannot be held liable for the state of the property after 1 day.
  • Invoices must be settled within 7 days of receipt. Interest of 3% per day (Accruing) may be charged to invoices outstanding over this time. If we are caring for your garden whilst you are residing overseas payments must be made by direct debit.
  • Loud machinery is sometimes used to carry out maintenance work. Please inform us in advance if there is a time when this will cause you problems.
  • Sometime our operatives will be using controlled chemicals to kill weeds or promote growth. These are generally considered non-toxic but should you be concerned or request more information, then, speak to your operative so he can provide you with details.
  • Your visiting operatives will be adhering to strict times, if you would like anything particular done during the visit please make your wishes known to the head gardener as soon as he arrives rather than as he is packing up.
  • Some customers like to engage our operatives in small talk. We advise that you keep this work related as this is your time being used up.
  • No extra waste or rubbish other than the material produced as a result of our work will be removed unless agreed.
  • 1st Class Garden Services may use images of the work to promote business on the internet or other mediums. If you object to this then please let us know.
  • Any issues during the course of the program concerning the standard of work, time keeping or the staff must be quickly brought to our attention so we can rectify them.
  • If you have any questions regarding these terms please do not hesitate to discuss it with us.
  • We understand that customers grow accustomed to a particular operative visiting their garden and while we will endeavour to send the same operative each time but due to circumstances beyond our control, this is not always possible and cannot be guaranteed.
  • We understand and will exercise our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to agreed credit terms.

We appreciate your valued business and look forward to providing you with a quality, professional service.


Tips on how to keep your lawn in perfect condition

Tips on how to keep your lawn in perfect condition

(Hire the Best Gardeners. Call us now on: 07940 797 407 or 0203 489 2112)

Unpredictable weather means many lawns are in need of a bit of late summer TLC. (Tips on how to keep your lawn in perfect condition)

By Liz Dobbs

A well-used lawn can be a sign of a happy staycation but the grass needs a break too. A bit of summer TLC, adjusted to suit the weather conditions, can work wonders on a stressed lawn.

So what sort of year has it been for British lawns so far? Ruth Mann, the head of research at Sports Turf Research Institute, says: “2013 has been a year of both wet and dry cycles so there are lawns in some parts of the country that have suffered from drought while others have problems associated with heavy rain.”

Tips on how to keep your lawn in perfect condition

Tips on how to keep your lawn in perfect condition

The woes of a soggy lawn are many, as Dr Mann observes: “I have never seen as many fairy rings as there are this year. This fungi thrives during wet cycles and while the fruiting bodies can simply be swept off with a broom, if the problem persists, eventually it is a case of digging down, replacing the soil and resowing the area with grass seed.

“Red thread is another problem that has flared up after heavy spells of rain. Gardeners can help protect their lawns by feeding grass to keep it in tip-top condition, as this is a disease that thrives in low fertility.”

Tips on how to keep your lawn in perfect condition – Late summer remedies

Fairy rings are easy to spot. Even if you don’t see the mushrooms there will be rings of grass that look stronger or weaker than the rest of the lawn. Before going down the drastic route of digging out 1ft (30cm) of soil, try all-over spiking and feeding the lawn to see if extra nitrogen will even out the growth.

Late summer is also the time to check for red thread. Inspect any irregular patches of dying grass for small pink or red strands.

Applying a feed is an easy way
to tip the balance in favour of the grass. Spring/summer feeds are fine to use this month but if you wait until September to October, switch to an autumn lawn feed.

Tips on how to keep your lawn in perfect condition – Dry but is it dead?

Lawns look terrible after a prolonged dry spell but thankfully an established lawn will green up once the rain returns, so long as the roots are in good health. If the grass is still growing but has slowed because of dry conditions, raise the cutting height of the mower so the grass is left about 1in long (2.5cm). This reduces the stress on the roots.

Clover often spreads at the expense of grass in dry conditions. Dr Mann has had reports this year that clover is harder to control with weed killers. “I put this down to the clover not taking up the active ingredient over the drier periods,” she says. If this has happened to you, check the packet as there may still be time for another application once the dry cycle has ended.

Tips on how to keep your lawn in perfect condition – Weeds and thatch

Even when grass is green, weeds can take hold before you spot them. The sooner they are dealt with the less threat they are to the grass and the smaller the area to fill. Mowing helps as grass copes better with its leaves being cut than weeds do.

Dealing with lawn weeds need not mean an all-over “weed and feed”. Long-handled tools such as the Fiskars Weed Puller and new Wolf-Garten Garden Weeder (or the Wolf Multi-change weed extractor) are useful for removing dandelion roots without leaving too large a hole. For weed patches, try a suitable spot weeder spray.

A thin layer of dead grass (thatch) on the soil’s surface can protect roots in dry spells but a thick layer prevents water and feed from reaching the roots. It also easily becomes waterlogged and spongy, weakening the grass. A spring-tine rake, used every other month, will clear thatch little and often from a small lawn. Or use a wheeled raker/scarifier once in autumn.

An uneven surface of bumps and humps is awkward to mow and weakens the grass but this can be fixed.

Tips on how to keep your lawn in perfect condition – Seeding success

The end of August is the ideal time to sow grass seed: “The seed will germinate in the warm soil and in September natural nitrogen in the soil moves around and gives a boost to the young grass growth.
If, after sowing, the weather turns unseasonably hot, the seed will just sit there until the temperature is right,” explains Dr Mann.


To improve an existing lawn, try a combined weed & feed treatment. Own-brand products by Wilko or Evergreen are recommended by Gardening Which?

(Hire the Best Gardeners. Call us now on: 07940 797 407 or 0203 489 2112)

Request a service

Request a Gardening Service

Call us now on: 07940 797 407 or 0203 489 2112

Opening Hours:   We work everyday but receive calls as indicated below.

Monday – Saturday: 09:00 am to 7:00 pm

Sunday:   Closed

Bank Holidays:   10:00 am to 5:00 pm

We are open everyday except on Sunday, Christmas and New Year.

Our gardeners in London offer the leading service in the area, for some of the lowest rates you’ll ever see!

Fill the form below or call us now for a free gardening quote.


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For Gardeners in N17 Tottenham, Haringey, Hackney, Enfield

For Gardeners in N17 Tottenham, Haringey, Hackney, Enfield


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(Hire the Best Gardeners. Call us now on: 07940 797 407 0r 0203 489 2112)


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